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OB's right (don't tell her though! ) you've only just had the car so they should do something about it if your not happy with the answer they give you speak to MINI customer services after all it may be a used car but it was sold by one of their franchised dealers....
Too late Mark - I've read it - but yes I know I'm right, well at least about this. Tracy just hasn't had the car long, they should sort it not her.
going to wait and see what Westerly say before I kick off! Scotthall should have spotted it as it happens when the car is cold. The knocking sounds like it's coming from the steering column.
going to wait and see what Westerly say before I kick off!
Sounds like a wise move. It might turn out to be not much of a problem anyway. If the previous owner hadn't noticed it or hadn't got it fixed Scotthall wouldn't necessarily know about it when they did their checks before they sold him so, depending on what it is, I wouldn't be too hard on them either.
You are probably going to be using Westerly for a few years and will want to keep on good terms with them. If it's a problem that needs fixing I would guess they would do it quite happily under warranty so I wouldn't get too excited yet.
We totally fell out with the dealer that we bought LazyBones, Sparky and Bumble from and won't go there any more. Thankfully there is another one that is actually more convenient for us to get to that we get on very well with, but that probably wouldn't be such an easy option for you.
thanks Debbie the guy I spoke to was really nice so should be ok. What I'm wondering now though is what to do when warranty runs out- can I extend it and is it worth the money? Anyone know?
When I bought Bumble from Cooper Cobham I kept my previous car Sparky an electric blue Cooper who did 2 Lejogs. I used him for "best" and consequently we did not use Andrew's car hence his name Lazybones. Having 3 BMW minis and a real mini seemed a bit OTT so I reluctantly sold him back to Cooper Cobham for a fair price of £10,000.
I owed some money on my BMW finance so I paid that off and awaited the balance of just over £4,000. That was duly sent and I paid it in BUT it bounced! BMW had put a stop to it as there had been discussion about a couple of marks on the car which were found when they removed some stripes I had left on. I don't often get annoyed but a deal had been struck and worse still no one had the decency to ring me and explain.
I moved immediately from there as just prior to that I had had to pay £1,000 for a new clutch at 17,000 miles as they did not deem it to be warranty but that's another story.
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Female
) you've only just had the car so they should do something about it if your not happy with the answer they give you speak to MINI customer services after all it may be a used car but it was sold by one of their franchised dealers....
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Male
the guy I spoke to was really nice so should be ok. What I'm wondering now though is what to do when warranty runs out- can I extend it and is it worth the money? Anyone know?
