Phone and Broadband Help

May 25, 2012, 11:35am

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O-B
January 16, 2010, 9:36pm Report to Moderator
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Yup that sounds about right - I did have a job understanding the customer advisers I spoke to  




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richardjackson99
January 16, 2010, 9:48pm Report to Moderator
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I know it's no help to the original post on this thread, because I'm on cable, so it'd involve digging up the drive. As a Virgin Media customer (broadband, tv, land line & mobile phone), I'd say that 99.9% of the time it's great, but OMG when you hit the 0.1%, and speak to the aforementioned call centre in Mumbai, you'll wish you were born 200 years earlier, and were only suffering with Rickets, TB, Bubonic Plague etc! I pay £65/mth for all of the above (including free calls 24/7 to land lines [01,02,03 numbers] from my land line, as well as 200 minutes + 200 texts/mth from my mobile). I don't have Sky Sports or Movies tho. Oh yes, and that's 20mb. broadband - believe that, you'll believe anything!!
Not sure if that helps anyone, but Hey Ho.


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